Check our website, newsletter, and social media for flash sales and discounts. No military discounts. Designer discounts are available for bulk orders.

<h3 id="isPasted">Current Promotions on Our Online Store</h3>We occasionally run Flash Sales and promotions, which we announce exclusively on our website, newsletters, or social media channels. To stay updated on these events and get access to exclusive deals, sign up for our newsletter at comfort-works.com or follow us on Instagram (<a class="fr-strong" href="http://instagram.com/comfortworks" rel="noopener noreferrer" target="_blank">instagram.com/comfortworks</a>) and Facebook&#xA0; (<a class="fr-strong" href="http://facebook.com/comfortworkscovers" rel="noopener noreferrer" target="_blank">facebook.com/comfortworkscovers</a>). <h3 id="interior-designer-discounts">Interior Designer Discounts</h3>We might offer discounts for orders of multiple pieces of the same item. If you&#x2019;re a designer, please provide your company name and details of your planned order for more information. <h3 id="military-and-veteran-discounts">Military and Veteran Discounts</h3>Currently, Comfort Works does not offer discounts for active-duty military personnel, veterans, and reservists.

Any sales discounts or promotional offers?

Made-to-measure sofa cover prices vary by sofa size, fabric choice, and customisation. Free global shipping for orders over $150. Import taxes covered for EU/UK.

Curious about how much a custom slipcover from Comfort Works will cost? Here&apos;s how we determine our pricing and what you can expect to pay.Ballpark Figures (Prices vary depending on the fabric option):<ul><li>Armchair (no wider than 127cm / 50&quot;): Starts from US$409</li><li>Loveseat or a 2 Seater Sofa (no wider than 190cm / 73&quot;): Starts from US$639</li><li>3 Seater Sofa (up to 240cm / 95&quot; wide): Starts from US$789</li></ul>Widths are measured between the two furthest points of the sofa, usually from arm to arm. These prices include the fabric and workmanship for the entire sofa frame, seat, and back cushion covers, as well as basic customization options like pleated skirts and matching piping (depending on your original couch style). <h3 id="shipping-and-taxes">Shipping and Taxes</h3><ul><li>Worldwide Shipping: Free for orders over US$150 (or equivalent in other currencies) to most countries. Some rural regions might have additional fees, which are finalised at checkout.</li><li>Import Taxes: Included for the EU and UK. For other countries, import taxes may apply.</li></ul>With these details, you can better understand what goes into our pricing and ensure you get the perfect custom slipcover for your furniture. If you have any other questions, feel free to reach out!

How Much Does a Custom (Made-to-measure) Slipcover Cost?

Of course, you can! You'd have to tell us which sofa it is first, however. If you don't know what sofa it is, simply e-mail (info@comfort-works.com) us a few photographs and we'll help figure it out for you. Generally, all our prices for...

Absolutely, we can provide you with a quote! Here&#x2019;s how to get started:<ul><li>Search for Your Sofa: Have you tried searching for your sofa model on our website? Check out this link: <a class="fr-strong" href="http://comfort-works.com/pages/brands-we-cover" rel="noopener noreferrer" target="_blank">comfort-works.com/pages/brands-we-cover</a>. It&apos;s the quickest way to find out if we already have your sofa model on file.</li><li>Can&apos;t Find Your Sofa Model?: If your sofa model isn&#x2019;t listed, no worries! Just fill out our sofa request form. You can find more details here: <a class="fr-strong" href="http://comfortworks.gorgias.help/en-US/what-if-i-cant-find-my-sofa-model-on-your-site-372745" rel="noopener noreferrer" target="_blank">comfortworks.gorgias.help/en-US/what-if-i-cant-find-my-sofa-model-on-your-site-372745</a>.</li><li>Still Need Help?: If the form doesn&#x2019;t work for you, feel free to contact us directly: <a class="fr-strong" href="https://comfort-works.com/pages/contact-us" rel="noopener noreferrer" target="_blank">comfort-works.com/pages/contact-us</a>. We&#x2019;re here to help!</li></ul> When contacting us about your sofa, please let us know which sofa model you have (if you know it). Also, provide us with some photos of your sofa using the guide below: <img src="https://attachments.gorgias.help/qgaXzxaEbWZxvDWO/hc/JEmYL2n0KkxoMgQ3/2024060507-be002574-01d0-4d1e-b18a-117f59022ada-01.%20how_to_take_photo_for_custom_slipcover_2022.png" style="width: 640px;" class="fr-fic fr-dib fr-rounded"> Prices vary based on the size of your furniture, the fabric you choose, and any customisation options you select. We can only provide an accurate quote if we have all the necessary information, assuming your sofa can be slipcovered.

Can I get a quote?

You can amend your order within 1 business day of its being submitted but this only includes changing the size/colour/quantity of an item and changing the delivery address. If your order is already in production when the amendment was requested,...

<div data-message-author-role="assistant" data-message-id="d9e68be8-c7fb-4b41-80b4-8a71ada01a5c" dir="auto" id="isPasted"><h2 id="amend-my-order">Amend My Order</h2>You can make changes to your order within 1 business day of placing it. This includes adjusting the size, colour, quantity, or even changing the delivery address. Just keep in mind, that if your order is already in production, there will be a 30% restocking fee for any affected items.<h2 id="cancel-my-order">Cancel My Order</h2><ul><li>Non-Express Orders: We can start production on the same day you place your order. Cancelling will incur a 5% cancellation fee. If production has started, there&apos;s an additional 30% restocking fee.</li><li>Express Orders: Production kicks off within the same day after confirmation. Cancelling will also involve a 5% cancellation fee and a 30% restocking fee if production has started. We strongly suggest double-checking all details before finalising an Express order. </li></ul><hr><h2 id="how-to-cancel-or-amend">How to Cancel or Amend</h2><a class="fr-strong" href="https://comfort-works.com/pages/contact-us" rel="noopener noreferrer" target="_blank">Contact us</a> as soon as possible if you need to cancel or amend your order. The sooner you contact us, the more likely we&apos;re able to intercept the order before it goes into production.&#xA0;If you need to make changes after your order has shipped (which we try to avoid), please refer to our <a class="fr-strong" href="https://comfortworks.gorgias.help/en-US/what-do-i-do-if-i-ordered-the-wrong-slipcovers-372747" rel="noopener noreferrer" target="_blank">incorrect order policy</a> for the next steps.Note: Fabric samples cannot be changed or cancelled once shipped. If you need new samples, you&apos;ll need to place a new order.</div>

How do I cancel or amend my order after payment?

There are a couple of ways you can do this generally;

Here&#x2019;s how you can check the status of your order<ol><li>Access Your Account: Log in to your Comfort Works account to view your order status.</li><li>Email Us: Drop us an email with your invoice number (CW-XXXXXX), and our customer support team will give you a status update.</li></ol>You&#x2019;ll also receive an email whenever there are updates to your order, including when it ships!&#xA0; <hr><h3 id="isPasted">How to Connect to Your Comfort Works Account</h3><ol><li>Visit the Comfort Works Website<ul><li>Open your web browser and go to&#xA0;<a href="https://comfort-works.com" rel="noreferrer" target="_new">Comfort Works</a>. </li></ul></li><li>Navigate to the Account Page<ul><li>On the top right corner of the homepage, click on the &quot;Account&quot; icon. </li></ul></li><li>Log In to Your Account<ul><li>If you already have an account, enter your email address and password, then click &quot;Log In.&quot;</li><li>If you don&#x2019;t have an account yet, click &quot;Create Account&quot; and follow the prompts to set up your account. </li></ul></li><li>Check Your Order Status<ul><li>Once logged in, go to the &quot;Orders&quot; section on the left of your account dashboard to view the status of your current and past orders. </li></ul></li><li>Troubleshooting Login Issues<ul><li>If you&#x2019;ve forgotten your password, click on the &quot;Forgot Password?&quot; link and follow the instructions to reset it.</li><li>If you still can&#x2019;t access your account, feel free to <a class="fr-strong" href="https://comfort-works.com/pages/contact-us" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.</li></ul></li></ol>That&#x2019;s it! Now you&#x2019;re connected to your Comfort Works account and can easily check the status of your orders and manage your account details.

How Can I Check the Status of My Order?

Comfort Works accepts payments via all major payment methods and credit/debit cards like Visa, Mastercard, Paypal, American Express etc. Currently, customers in the UK and EU regions have the option to pay in instalments via Mollie and/or Klarna....

We accept all major payment methods, including credit and debit cards like Visa, Mastercard, American Express, and PayPal.Need a Different Option?&#xA0;If these options don&apos;t work for you, just drop us an email, and we&#x2019;ll see what we can do to help you out.

Do You Accept PayPal or Other Online Payment Methods?

Not currently we're afraid. You may purchase products from the website, Amazon or Etsy at the moment - these are the only official platforms to get Comfort Works goods directly from us. We don't have retailers mainly because we wish to maintain...

While we don&apos;t have our products in brick-and-mortar stores yet (maybe in the future!), and we don&apos;t have a physical store, you can <a class="fr-strong" href="https://comfort-works.com/" rel="noopener noreferrer" target="_blank">find us online</a>. All our sofa covers are made-to-order, ensuring a perfect fit just for you.If you want to feel our fabrics, the best way is to <a class="fr-strong" href="https://comfort-works.com/pages/fabric-samples" rel="noopener noreferrer" target="_blank">order fabric samples</a> from us. It&apos;s worth it to see the quality and colours in person.If you&apos;re based in the US, some of our products are listed on our <a class="fr-strong" href="https://www.amazon.com/stores/ComfortWorks/ComfortWorks/page/73A0B156-82D6-4DE4-A452-AE7DC7069363?ref_=cm_sw_r_ud_ast_store_GD8Z1VX0ZVDWVE5KMC2F&amp;store_ref=bl_ast_dp_brandLogo_sto" rel="noopener noreferrer" target="_blank">Amazon store</a>. For everywhere else, you can also our Etsy store <a class="fr-strong" href="https://www.etsy.com/shop/ComfortWorks" rel="noreferrer" target="_new">here</a>.Please note that the product range and customisation options available on Amazon and Etsy are smaller compared to our <a class="fr-strong" href="https://comfort-works.com/" rel="noopener noreferrer" target="_blank">online store</a>.

Can I find Comfort Works in stores?

Our online payment processor will issue an invoice to you and one of us from Comfort Works will confirm your order by e-mail, informing you of payment receipt and delivery times. If you don't receive this, do check your spam folders. Also alert us...

Congratulations on placing your order with Comfort Works! We&apos;re thrilled to start creating your custom sofa covers. Here&#x2019;s what you can expect next: <h3 id="for-standard-orders-no-additional-measurements-required">For Standard Orders (No Additional Measurements Required)</h3><ol><li id="isPasted" style="font-size: 16px;">Order Confirmation:&#xA0;Within 24 business hours, you&apos;ll receive an order confirmation email. Didn&#x2019;t get the email? Be sure to check your spam folder.</li><li style="font-size: 16px;">Production Begins:&#xA0;Your covers will enter production, typically taking up to 2 weeks to complete and inspect before they&#x2019;re ready for packing and shipping.</li><li style="font-size: 16px;">Express Orders: If you opted for express service, we&#x2019;ll fast-track your order, reducing production time to within 1 week.</li><li style="font-size: 16px;">Shipping: Once ready, our courier agents will collect your covers. Shipping usually takes 1 week to reach your doorstep, barring any customs delays or adverse weather.</li><li id="isPasted" style="font-size: 16px;">Tracking Your Order: Once the shipping label is created, you&#x2019;ll receive an email with a tracking number to monitor your shipment.</li></ol> <h3 id="for-made-to-measure-orders">For Made-to-Measure Orders</h3><ul><li id="isPasted" style="font-size: 16px;">Upload Your Photos: After ordering, you&#x2019;ll get an email with instructions to upload photos of your sofa to your account page.</li><li style="font-size: 16px;">Measurement Form: Once your photos are uploaded, you&#x2019;ll have access to an online measurement form. Measure your sofa and fill in the form accurately.</li><li style="font-size: 16px;">Review and Production:&#xA0;After submitting your measurements, we&#x2019;ll start production. This process usually takes 3-4 weeks. If we spot any discrepancies, our customer support team will reach out to you for re-measurement. Please ensure your email is correct when placing the order.</li><li style="font-size: 16px;">Shipping: Once production is completed, our courier agents will collect your covers. Shipping typically takes 1 week to reach you, pending any customs or weather delays.</li><li style="font-size: 16px;">Tracking Your Order: Once the shipping label is created, you&#x2019;ll receive an email with a tracking number to monitor your shipment.</li></ul><h4 id> </h4><h3 id="isPasted">Need Assistance?</h3>If you haven&#x2019;t received any status update emails or have further questions, don&#x2019;t hesitate to contact our customer support team <a href="https://contact.gorgias.help/forms/nrb4do7b" rel="noreferrer" target="_new">here</a>.

I've just placed my order - what happens next?

If you have any other questions not covered by our FAQ articles, feel free to send us a message and we'll get back to you soon!

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Find details on pricing, discounts, payment methods, and order changes. Learn about flash sales, custom quotes, and order status. Explore accepted payment options, including PayPal, for a smooth buying experience.

Pricing and Payment