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Comfort Works

Looking to get in touch with customer support or simply get a question answered? This is the page where we're here to help!

Comfort Works Support Page

Can I use my own fabric?

Are Your Fabrics Pre-Shrunk or Sanforised?

Does Comfort Works Offer Fabrics That Match My Existing Covers?

Which Comfort Works Fabrics are Best for Cats?

Can I get some fabric samples?

Dealing with Fabric Pilling? Here's What You Need to Know

How to remove wrinkles from my slipcovers?

Are any of your fabrics stain-resistant?

Fabrics

Any sales discounts or promotional offers?

How Much Does a Custom (Made-to-measure) Slipcover Cost?

Can I get a quote?

How do I cancel or amend my order after payment?

How Can I Check the Status of My Order?

Do You Accept PayPal or Other Online Payment Methods?

Can I find Comfort Works in stores?

I've just placed my order - what happens next?

Pricing and Payment

Can I send Comfort Works my original slipcovers to copy?

How do I order custom cushion slipcovers?

How do I measure my sofa for a custom made slipcover?

How to get special requests or customisation done?

How do I determine the left/right arm of my furniture?

How do I install my slipcovers?

How do I know if Comfort Works' cushion slipcovers are reversible?

What if I don't want an entire set of slipcovers, only partial?

How Do I Measure My Sofa Cushions?

What if my sofa dimensions don't match your product page information?

What if I can't find my sofa model on your site?

Products and Customization

Do You Ship Worldwide?

How much is shipping and how long will it take?

Do I have to pay custom taxes or import fees?

Package Reroute or Change of Address

Can you hold the order and ship it at a later date?

Lost or damaged parcels - what to do?

Where are my fabric samples?

Why is my package held at customs?

Delivery and Tracking

What is the Comfort Works 60-Day ‘In Love Again’ Guarantee?

How Do I Get in Touch with Customer Support?

What if the cover doesn’t fit well?

What if the items received, weren't what I'd ordered?

What to do if I don't like my slipcover's color/fabric?

How long does it take you to respond to emails?

Where are your slip covers made?

What do I do if I ordered the wrong slipcovers?

How to wash my sofa slipcover from Comfort Works?

Customer Support and After Sales Care

Discover everything about our fabrics, from pre-shrinking and matching to pet-friendly options and stain resistance. Get tips on handling pilling, removing wrinkles, and the benefits of ordering fabric samples.

Find details on pricing, discounts, payment methods, and order changes. Learn about flash sales, custom quotes, and order status. Explore accepted payment options, including PayPal, for a smooth buying experience.

Learn about customisation options for your sofa covers, including sending your original covers, ordering custom cushion covers, measuring your sofa, and special requests. Get guidance on arm orientation, slipcover installation, and more.

Get answers about worldwide shipping, delivery times, customs fees, and handling lost or damaged parcels. Learn how to change your shipping address, hold orders, and track fabric samples.

This section provides answers to frequently asked questions about customer support and after-sales care, including topics like returns, warranties, care instructions, and how to get in touch with our friendly team if you need any assistance.

All articles

Categories

Fabrics

Pricing and Payment

Products and Customization

Delivery and Tracking

Customer Support and After Sales Care