How Can I Check the Status of My Order?Updated 9 months ago
Here’s how you can check the status of your order
- Access Your Account: Log in to your Comfort Works account to view your order status.
- Email Us: Drop us an email with your invoice number (CW-XXXXXX), and our customer support team will give you a status update.
You’ll also receive an email whenever there are updates to your order, including when it ships!
How to Connect to Your Comfort Works Account
Visit the Comfort Works Website
- Open your web browser and go to Comfort Works.
- Open your web browser and go to Comfort Works.
Navigate to the Account Page
- On the top right corner of the homepage, click on the "Account" icon.
- On the top right corner of the homepage, click on the "Account" icon.
Log In to Your Account
- If you already have an account, enter your email address and password, then click "Log In."
- If you don’t have an account yet, click "Create Account" and follow the prompts to set up your account.
Check Your Order Status
- Once logged in, go to the "Orders" section on the left of your account dashboard to view the status of your current and past orders.
- Once logged in, go to the "Orders" section on the left of your account dashboard to view the status of your current and past orders.
Troubleshooting Login Issues
- If you’ve forgotten your password, click on the "Forgot Password?" link and follow the instructions to reset it.
- If you still can’t access your account, feel free to contact us for assistance.
That’s it! Now you’re connected to your Comfort Works account and can easily check the status of your orders and manage your account details.