If you have any other questions not covered by our FAQ articles, feel free to send us a message and we'll get back to you soon!

Comfort Works

Looking to get in touch with customer support or simply get a question answered? This is the page where we're here to help!

Comfort Works Support Page

Comfort Works prides ourselves in being sofa experts. If you do not know what sofa you have, e-mail us a few photographs so that we can help! 99% of the time as long as you give us an image we'd be able to decipher which sofa you have, unless it's a very special sofa or has been discontinued decades ago.

Even if you don't see your sofa on the website, we still might be able to custom-make it for you :)

What sofa model do I have?

We may not have all the major brands' sofa covers in our selections. However, we are always on the lookout for new templates and once they're ready we will make these available on the website. Some of the names we are actively looking for (but are not limited to) are:

IKEA, Pottery Barn, West Elm, Restoration Hardware, Muji, Crate & Barrel, Rowe and more here: https://comfort-works.com/pages/brands-we-cover

No worries if your sofa model isn't on our site yet! Just fill in the form from the site above to get your request in.

What if I can't find my model on your site?

We have Flash Sales and promos regularly so do sign up to our newsletters and stay tuned to our website (homepage) or social media for these events via the website, Instagram & Facebook!

Where can I get a discount?

Put your slipcovers on and live with your transformed sofa for 60 days. Live with them, wash them, subject them to life on your terms. And if they don’t fit or perform as they should, we’ll make it right. Tell us the problem and we’ll go back to the cutting table to make a brand-new replacement for you, free of charge.

For more information, you can check out the full article here: https://comfortworks.gorgias.help/en-US/what-is-the-comfort-works-60-day-in-love-again-guarantee-372728

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