General CosyCore Information
Not sure where to start? Find out which CosyCore heated product suits you, how safe use works, how the products can work together, and where they’re available.
Which CosyCore heated product is right for me?
It depends on how you like to get cosy. The heated couch covers are for warmth built into the sofa you already own. It adds separate seat and back heating beneath your sofa covers. The heated pillow offers a smaller spot of warmth you can move around
Are CosyCore heated products safe to use?
Yes, when you use them as intended. Our heating systems are tested against the applicable safety requirements, and every product has automatic shut-off. The heated parts of the couch cover and pillow run on low-voltage 15 V DC, not household mains vo
Can I use more than one CosyCore product together?
Yes, you can have different CosyCore products around your home. Just use each one according to its own safety instructions. Please don't layer heated products on the same seat or combine CosyCore with another heated product like a heating pad or elec
Where is CosyCore available?
It depends on the product and where you live. The heated throw is a 120V product, so it's only sold in the United States and Canada. The heated pillow and heated couch cover aren't sold in every region, so check the product page for your country. Can
What does the CosyCore warranty cover?
The heated couch cover and heated pillow come with a 1-year limited warranty from delivery. It covers manufacturing defects in the heating and electronic parts, such as heating pads, inserts, wiring, controllers, cables, power hubs and power banks, w
What should I do if my heated product stops working or gets too hot?
If you ever see smoke, sparks or flames, leave the area straight away and call your local emergency services from a safe place. Please don't touch or move the product. For anything else, like overheating, a burning smell, damaged cables, a swollen or
How do I wash my CosyCore heated products?
Only the removable fabric parts can go in the wash, so follow the care label. That's the outer covers of the couch cover, the outer cover of the pillow, and the throw once you've removed its controller and cord. Please never wash, soak, dry clean, tu