Not sure where to start? Find out which CosyCore heated product suits you, how safe use works, how the products can work together, and where they’re available.

General CosyCore Information

Everything about adding warmth to your sofa. Check if your sofa is compatible, learn how the heated couch cover works, how to use the controller and heat settings, and how to install it.

CosyCore Couch Covers

Get the most from your heated pillow and throw. Learn how to charge the pillow, how long the warmth lasts, and how to use the throw’s controller, timers and error codes.

CosyCore Heated Pillow and Throw

If you have any other questions not covered by our FAQ articles, feel free to send us a message and we'll get back to you soon!

About Us

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Fabric Warranty

Store Terms

Careers

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Comfort Works

Get the most out of your CosyCore heated products. Learn how to set them up, use them, clean them and safely enjoy your heated sofa cover, pillow and throw for a cosy night in.

CosyCore Heated Products

Can I use my own fabric?

Are Your Fabrics Pre-Shrunk or Sanforised?

Does Comfort Works Offer Fabrics That Match My Existing Covers?

Which Comfort Works Fabrics are Best for Cats?

Can I get some fabric samples?

Dealing with Fabric Pilling? Here's What You Need to Know

How to remove wrinkles from my slipcovers?

Are any of your fabrics stain-resistant?

Fabrics

Any sales discounts or promotional offers?

How Much Does a Custom (Made-to-measure) Slipcover Cost?

Can I get a quote?

How do I cancel or amend my order after payment?

How Can I Check the Status of My Order?

Do You Accept PayPal or Other Online Payment Methods?

Can I find Comfort Works in stores?

I've just placed my order - what happens next?

Pricing and Payment

Can I send Comfort Works my original slipcovers to copy?

How do I order custom cushion slipcovers?

How do I measure my sofa for a custom made slipcover?

I haven’t bought or received my sofa yet. Can you still produce a sofa cover for me?

How to get special requests or customisation done?

How do I determine the left/right arm of my furniture?

How do I install my slipcovers?

When will I need to staple Velcro to install the covers on my sofa?

How do I know if Comfort Works' cushion slipcovers are reversible?

What if I don't want an entire set of slipcovers, only partial?

How do I measure my sofa cushions?

What if my sofa dimensions don't match your product page information?

What if I can't find my sofa model on your site?

Slipcovers and Customization

How to install your Snuggler dog bed

How to clean and care for your Snuggler dog bed

Snuggler Dog Bed

Which CosyCore heated product is right for me?

Are CosyCore heated products safe to use?

Can I use more than one CosyCore product together?

Where is CosyCore available?

What does the CosyCore warranty cover?

What should I do if my heated product stops working or gets too hot?

How do I wash my CosyCore heated products?

Will the CosyCore heated couch cover fit my sofa?

How does the CosyCore heated couch cover work?

How do I use the controller and heat settings?

Can I leave the heated couch cover on overnight?

How do I install the CosyCore heated couch cover?

How do I charge my heated pillow, and how long does it stay warm?

How do I use the CosyCore heated throw?

Do You Ship Worldwide?

How much is shipping and how long will it take?

Do I have to pay custom taxes or import fees?

Package Reroute or Change of Address

Can you hold the order and ship it at a later date?

Lost or damaged parcels - what to do?

Where are my fabric samples?

Why is my package held at customs?

Delivery and Tracking

What is the Comfort Works 60-Day ‘In Love Again’ Guarantee?

How Do I Get in Touch with Customer Support?

What if the cover doesn’t fit well?

What if the items received, weren't what I'd ordered?

What to do if I don't like my slipcover's color/fabric?

How long does it take you to respond to emails?

Where are your slip covers made?

What do I do if I ordered the wrong slipcovers?

How to wash my sofa slipcover from Comfort Works?

Customer Support and After Sales Care