What does the CosyCore warranty cover?Updated an hour ago

The heated couch cover and heated pillow come with a 1-year limited warranty from delivery. It covers manufacturing defects in the heating and electronic parts, such as heating pads, inserts, wiring, controllers, cables, power hubs and power banks, with normal indoor home use.

The fabric covers are covered separately by our fabric warranty. The heated throw has its own 1-year warranty, which is in its printed manual.

The warranty doesn't cover misuse, the wrong charger, liquid damage, unapproved repairs or normal wear. It's on top of your legal rights, which aren't affected.

To make a claim, email us at [email protected] with your order number, what's gone wrong, when it started, and a few photos of the product.