How Do I Get in Touch with Customer Support?Updated 9 months ago
Need to talk to a real person for support? We’re here to help! Here’s how you can reach a Comfort Works agent:
Business Hours
Our business hours are from Monday to Friday, 9:00 am to 6:00 pm (GMT+8).
You can always drop us an email using our contact us form here. Include your order number (CW-XXXX) or any relevant details so we can assist you within 24-48h.
Chat
You can use our chat feature on the Comfort Works website (for self-service). Just look for the chat icon at the bottom right corner of the page and our chatbot will able to assist you.
Phone Support
Our Customer Experience agents are often multitasking, so we may not always be available to answer the phone. If you really prefer to speak over the phone, you can give us a call at +613 9015 9789 during our business hours.
Social Media
We’re also active on social media. Feel free to send us a message on Meta (Facebook) or Instagram, and we’ll get back to you as soon as possible.
We’re here to help and make sure you have the best experience with Comfort Works! If you have any questions or need support, don’t hesitate to reach out.