Do I have to pay custom taxes or import fees?Updated a month ago
For Orders from the US, EU, Canada, and the UK
Import taxes are already included in your payment, so you won’t have to pay anything extra when your order arrives. If you do get a notice from the courier asking for an import fee, just contact us with a photo or scan of the invoice or notice. We’ll check it with our logistics team and sort out a reimbursement if needed.
For Australian Orders
If you’re ordering from Australia, the price shown during checkout is already inclusive of the 10% goods and services tax.
For Orders From All Other Countries
For all other countries outside the US, EU, Canada and the UK, we can't guarantee the amount of import taxes and duties you'll need to pay. Import taxes may apply, and you are responsible for these fees to receive your sofa covers. While we can't predict the exact costs, this is just a heads-up so you can be prepared for any additional charges.
To find out if your order will incur import duties and the amount, it's best to contact your country’s customs office.
The exact shipping fees, including for samples and sofa covers, will be displayed on the checkout page before you make payment.